Shipping & returns

Shipping Information

Most orders will ship within 48 hours. Please allow 3-10 business days for standard FedEx delivery (distance dictates delivery days.) Due to product demand, some items may be temporarily unavailable when your order is placed. If an item is not currently available, the expected in-stock date will be sent along with the order confirmation.

If any items on your order are on back order, you are given the option to ship the available items immediately or to hold the order and ship complete when all items are available (Partial Shipments). An additional shipping charge will be added each time a shipment is sent out.

Shipping charges are billed based on weight, destination and freight service. The shipping that appears on your order confirmation is the actual freight charge.

Estimated Shipping for domestic orders (FedEx Standard Ground Service) can be calculated at 10% of your order total ($6.50 min.).

Rush Orders: If a rush is needed, please contact customer service at nationalstrokeassociation@groupii.com or 1-877-724-9114.

International Orders: If you would like to ship to an international address, please contact customer service at nationalstrokeassociation@groupii.com or 1-877-724-9114.



Easy Returns & Exchanges


We stand behind the quality of all our products. If a product fails to meet your expectations, return the product and we will refund, exchange or replace it. Return forms are available on the back of order confirmation included in all shipments. If any item should arrive damaged, please contact customer service at nationalstrokeassociation@groupii.com or 1-877-724-9114.

We guarantee 100% satisfaction!